Patients hospitalised in the practice overnight will receive the level of observation and care as deemed necessary by the case veterinary surgeon.
This will depend on the severity of ill health of the patient, and the medication and treatment the patient will require during the night.
This will either consist of visits or permanent monitoring, classed as critical care. The case veterinary surgeon will leave detailed instructions regarding patient care, medications and treatment required overnight.
Predominantly, a registered veterinary nurse (RVN) will, throughout the night, perform the necessary visits for the patient and follow the veterinary surgeons instructions regarding administration of medications and additional treatments required, maintaining within their professional remits.
If the RVN has any additional concerns, they will contact the veterinary surgeon for further instruction. The RVN will also be able to update the owner regarding the patient’s demeanour, on request from the owner.
If no further update requests are made, owners should expect an update between 18.00-19.00 hours, and again the following morning between 9.00 - 10.30. If further requests for updates are made, they will be given by the veterinary surgeon/RVN once they have assessed the patient. Please do not call the emergency telephone number if the update time is delayed. The appropriate member of staff will contact you when they have finished their checks and care of your pet.
The case veterinary surgeon will make the owner aware of the level of care the patient will receive during his/her overnight stay at the owner’s consent for overnight treatment. The client will also be made aware of hospital location (Onchan or Ramsey) and telephone number to contact.
Overnight care will be priced dependent on the level of care required. Owners will be informed of the level of overnight care, and an estimate of cost for this, prior to agreement of overnight care.